No Tarheels Allowed



My husband went into the Wal today and had to stop at customer service to get a replacement gift card because the one he had was scratched and wouldn’t scan at the register. Of course it was busy and as he put it, “It was a constant stream of ‘People of Wal-Mart’ candidates in there!” Apparently the loudest candidate of all was a woman complaining to the manager that she stepped in tar on her way into the store and ruined her sandals. She had the balls to insist that they not only replace them with some from their store for free, but because the ones she found that she liked were cheaper than the ones she had on, give her the $10 difference. Of course, management was only too happy to give her a gift card for the amount and the new shoes to replace her pleather flip-flops. I hope this was because they had had enough crazy to deal with for one evening.

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No Tarheels Allowed, 6.4 out of 10 based on 5 ratings

12 Comments, Comment or Ping

  1. billybob

    Thats what happens when low class people are at wal mart. People with any sense, dignity, or basic manners would not demand such things. I have noticed over the years that low class, low income shoppers are the ones that complain the loudest over the most petty things.

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    December 2nd, 2010

  2. vicki

    I made the manager of the oil change place at Wal-Mart come to my house and clean my driveway after her employees left the oil cap off my car. They also gave me a free oil change, which I used, but checked to make sure the cap was on..

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    December 2nd, 2010

  3. Rachael

    Heck, I would have given the stupid chick $15 to shut up… I’d give everyone $50 to make their kids stop screaming, but anyway…

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    December 2nd, 2010

  4. Squeaky

    In my experience, most managers will give into anything the customer demands, which annoys the crap out of those of us who are trying to follow the store policies.

    Though, about a year ago, a customer was walking through our store and his sleeve snagged on a display and he demanded a replacement for his shirt. All our managers just shrugged at him and said “Sorry, we don’t sell that shirt here.” or “What do you want us to do about it?” It was great.

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    December 2nd, 2010

  5. Jeff

    In this particular case, if there was hot top in their parking lot that did not have appropriate signage to warn pedestrians, the woman did have a valid claim for damage, and store management was smart to make it go away without a lawsuit. That’s not to say I don’t think a person still has some responsibility to pay attention to where they are walking, but just to point out that simply because the lady may have been loud and rude doesn’t mean she was in the wrong.

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    December 2nd, 2010

  6. JR

    People are always seeking out ways to “get” something for nothing. ie the elderly woman who spilled hot coffee cleaned up at McDonalds. However, in this case, if the parking lot is getting tarred and the woman walked thru it, then Wally should make good. The MGR did the right thing.

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    December 2nd, 2010

  7. michelle

    @ billybob…don’t be so narrow minded, although with a name like yours I can see why you would be.
    I was a manager at a Galleria area toy store in Houston. Some of the wealthiest customers there were the WORST behaved that I had seen ANYWHERE, and honey, I’ve worked in some bad, gang filled neighborhoods.
    We busted one woman for shoplifting…her husband’s family founded the Belden’s grocery store on N Braeswood.
    Another woman, returning a toy her mother gave her daughter, griped about how CHEAP the toy was, RIGHT IN FRONT OF HER MOM. It was a classic toy, too…a Fisher Price cobblers bench. BOTH families lived in Meyerland…an ‘old money’ neighborhood.
    My favorite? The Houston Astros baseball players wife who pulled the wrong ticket off the wrong display got the wrong item, then tried to blame our ticket writer because SHE had her head up her butt and didn’t pay attention to what she was doing.
    I could go on and on….
    Whereas, at another store, off Bellaire & 59, prime Southwest Cholos territory, we had gang members come in all the time. Very nice, and very polite, never had any problems with them at all. Esp if you treated them kindly.

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    December 2nd, 2010

  8. jw

    @RACHAEL If I get my kids to stop whining will you send me $50?

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    December 3rd, 2010

  9. EX-CASHIER

    I can see both BillyBob and Michelle’s points. When I used to work in a store, I had all kinds of people trying to “get” things. I had people quibbling over pennies. I had morons who tried to return food items that were already opened, and there was nothing faulty with them other than it wasn’t what they wanted. And naturally, no receipt.

    Michelle does have a good point, though. Rich people stay rich by being very cheap.

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    December 3rd, 2010

  10. Jami

    @BillyBob – I work at a public library that’s near a private golf course, so a lot of our patrons are rich – outfits from Saks and all that – they’re the ones who yell at me over a 25 cent overdue fine. The patrons whom have less money tend to just pay without complaint.

    The rich seem to feel they’re entitled to whatever they want.

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    December 4th, 2010

  11. J2912

    I think the point here is that #1 rich people complain cause they have nothing better to do with their time since they’re not busy working like the rest of us,
    and as JAMI said they think they’re entitled. (I know from experience having served many different kinds of people,and many of them well off and yes they always bothered me for 10cents or 25 cents and I felt like throwing money out of my own pocket at them like cheap whores) and #2, money cant necessarily buy class so when money and lack of dignity are combined all hell breaks loose…

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    December 9th, 2010

  12. RetailZombieSlayer

    I wonder if this is my Wal-Mart in this story since we had the exact same scenario happen a few months ago. They were re-asphalting our parking lot and the section done that day was completely surrounded by orange cones and police tape. Despite the fact that the tar was obviously still hot and clearly blocked off, the woman proceeded to walk though it. And since our managers are total cowards when it comes to standing up to customers, they gave in to her demands.

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    February 2nd, 2011

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