I was wandering toward the produce when I experienced a typical Walmart moment. The customer I spotted looked like so many others that I have seen on this site. She was probably in her mid-to-late 50s, and she gave off that obvious vibe of someone whose primary residence sits on cinder blocks or wheels. Modified power-mullet? Check. Tank top with no bra? Check. Shorts and flip-flops even though it was a frosty 37 degrees outside? Check and check. And what was she doing? Why, she was using the shopping cart as a makeshift platform on which to change a toddler’s dirty diaper. She has yet to see me, which partially explains what happened next. After dropping the used diaper/naps bundle to the floor and kicking it aside, she then looked at her hand, noticed what had to have been some sort of poopy residue, reached over into the produce bin, and started to wipe her hand on a large head of lettuce.
Now I’m normally pretty non-confrontational, but after seeing this, I just blurted out “Oh come on! What are you, an animal!?” She turned to look at me, and for a split-second I saw it in her eyes: she knew that she had really crossed over a line, and she also knew that she had been stone-cold busted. But like I said, this look only lasted for a second. Her face then reverted to normal, and she told me to go fuck myself.
Ah yes, the classic rhetorical escalation uttered in countless WalMart arguments. She started to push her cart toward the front of the store, so I called out “I’m going to find a manager and tell him what you did!” Her reply? “I didn’t do anything [whips out cellphone], and I’m going to call the cops!” So that’s how the argument ended, both of us threatening to tell on each other.
A Walmart associate then came out of the receiving area, so I told her what had happened and, to her credit, she bagged up 2 or 3 heads of lettuce along with the diaper.
I used to work customer service desk at Wal Mart and I have had my share of horror. The customer service desk often receives lost items found in the store but one day a customer brought us a screaming lost little boy. We were able to get his mom’s name and we paged her to come retrieve him. Meanwhile this boy is still screaming his head off. After no one came for several minutes, we started to page every minute or so for about fifteen minutes. This kid does not stop yelling the entire time. Eventually the mother comes by customer service yelling at us for paging her so much. She had decided that she was going to finish her shopping and check out before she picked up her kid. She yelled some angry words at us as she was leaving. Some people shouldn’t have kids.
During Thanksgiving there is a coffee company that makes pumpkin-flavored coffee as a limited edition item and they get snatched up in our little town pretty fast. Seeing as Walmart always seems to have what we need, we ran in one night after a movie. My friend decided she was more broke than I and would buy the coffee in bulk and I grabbed a prepackaged bag for myself. After we went through the line we compared our receipts and realized mine was much cheaper for the amount of beans I got. We both stood there and turned around to see the rather large cashier check the next person out and noticed that her flap of belly fat had nowhere else to go but the produce scale in front of her. She had actually weighed her own stomach while weighing my friend’s small bag of coffee beans! I wanted her to go to customer service and tell them what happened, but she thought it would be too cruel.
I was with my sister at Walmart and the lines were painfully long. Everyone was waiting, but one lady on a motorized cart (who we saw several times at the store in passing) decided that she was in the right to cut ahead of EVERYONE in line, and started putting her items onto the conveyor belt for the self check-out.
Of course, everyone was royally pissed, and like most people, no one wanted to say a WORD about it except for the lady in front of us, and behind the line-cutter.
She started saying, “I’m sorry, but there’s a thing called a line. You have to wait like everyone else!”
The lady in the cart began to haul herself out of the cart (because she was quite a sizeable lady) and said “I had my stuff down on the conveyor belt first! Besides, my kids were here!” That’s when the 2 little ragamuffin kids that were looking at the candy bars in the aisle looked over, and ran to “help” their mother, by making kicking/punching motions, and faces at the lady.
The lady ahead of us calmy said, “I don’t care if they were here! They weren’t in front of me, and neither were you.” Then she looked at her children and said “Is that what your mommy taught you? To be rude to other people?”
By this time, a Wal-mart employee came and diffused the situation, and the line-cutter plus her 2 kids went to the back of the line as everyone applauded for the lady who stuck up for herself (and everyone else).