I remember several years back when I was working for a local Division 1 store. We had a customer who decided to enlighten us with the news of the second coming of Jesus.
The woman was maybe in her 40’s. She did not seem to be intoxicated, and actually acted like she was level-headed and thinking on her own… in the beginning.
She walked in the store and stood in front of the registers and proceeded to shout “Jesus Christ sent me here with a message. He will be returning to the Earth to take the saved to Heaven.” She even gave us a date when this event would happen.
All of us cashiers just returned to work, when about 15 minutes later the woman returned to the front of the store to repeat her message. In her short absence, the woman had stripped down to her birthday suit so that she could deliver the message just how the good Lord had sent her into this world.
I worked at Wal-Mart in the jewlery department. When the fitting room attendents are gone, all incoming calls are forwarded to us. As I answer the phone one day, I am greeted by a very angry customer. She informs me that she bought a fish and needs to return it. So I go through the entire spill about bringing the fish back and taking it to customer service to get a refund or exchange. Her response:”I have to bring the fish back in? But that means I have to take it out of the freezer.” This got me to wondering, was it a pet fish, or a fish she planned to serve for dinner? Sad answer. Pet.
I was working as a CSM at a Walmart in Beaufort South Carolina when I got called to the customer service desk. There was a woman there trying to return a USED pregnancy test. She explained to me that her doctor told her to have her husband pee on the test to see if he had cancer. Well after waiting the required time and not getting a result she decided that the test was defective, and the next step should be return it to the store. When I couldn’t get her to understand that she was supposed to call the manufacturer, I called my assistant manager. This woman told her story again to the assistant manager, and I showed him on the box where it said who to call in case of defect. In an effort to appease the woman, who just wasn’t getting it he went ahead and had the cashier refund the womans money. I couldn’t believe it!
When our now 17 year old daughter was around 4-5 years old, she would throw terrible temper tantrums to get what she wanted on occasion. After reading up on the subject we learned to try and gently, quietly, coax her out of the fit…or ignore her until she would stop. Wal-mart was Perfect for this practice. We fit right in! Even when she would pull out all the stops and lay on her back looking frightened and scream “PLEASE dont hit me Mommy.”
We honestly have no idea where the little genius picked this gem up, but trust me when I tell you we never shopped anywhere but Wal-mart with her along until she was too old to pull the trick without cracking a smile.
To this day at 17 she’ll do it for fun walking past a mommy aged stranger in there. Makes her feel more in her element when she’s there.